Digital Marketing

The Marketing Funnel – Guide, Strategies & How to Optimize

WHAT IS A MARKETING FUNNEL?

A Marketing Funnel is a representation of the steps a potential customer takes from finding about a brand till they convert into an actual customer. A digital marketing funnel essentially describes a customer’s journey with a brand: it maps the route from the initial stages – when someone learns about a brand or product – to the purchasing stage & beyond.

The marketing funnel is wide at the top and narrows toward the bottom. This is because a lot of potential customers may enter the top of the funnel, but only a few will reach the bottom to become loyal customers. 

There are several types of marketing funnels, though each of them conveys the same idea essentially. In this article, we will use the most commonly used marketing funnel, which has 4 stages: 

Awareness: When a prospect becomes aware of the brand and its offering(s)

Consideration: When the prospect shows interest in a business or its offering(s)

Conversion: When the prospect becomes a customer of the brand by making a purchase

Loyalty: When the prospect repeats its interactions with the brand and advocates its offering(s)

At the top of the funnel, businesses focus on attracting new customers, ensuring that they’re aware of the brand & its offerings. During the awareness stage, a potential customer encounters a brand for the first time. If a potential customer starts to think of doing business with the company, the customer is said to be in the consideration stage. At this point, the potential customer could be actively browsing the website or comparing different brands, therefore, making a good impression is key. Those who move beyond consideration go to the conversion stage.  During the conversion stage, the business demonstrates their value through quality content and experiences. Here, the potential customer makes a purchase with the brand and becomes a customer. Once a customer completes a purchase, the business should ideally want to give them reasons to return. This is the bottom of the funnel. At the bottom of the funnel, businesses encourage the customers to return in the future. By optimizing these results at each stage, businesses can thrive in a crowded online marketplace.

Let’s discuss each of the stages of the marketing funnel in detail, and learn of different strategies businesses can adopt at each stage, and the ways in which they can measure success:

MARKETING FUNNEL STAGE 1: AWARENESS

The first stage of the marketing funnel is awareness – when a potential customer first becomes aware of the product or service. The awareness stage is a consumer’s initial interaction with a brand. At this stage, the customer probably doesn’t know enough about that company to form an opinion. They’re just aware it exists. The marketing funnel is widest at the awareness stage, because even though a lot of people might know about a company, only some of them will eventually decide to do business with them. That is why it is important to raise as much awareness as possible among target audiences. 

Strategies to improve Awareness

  1. Optimize website content around specific search terms & keywords
  2. Using paid advertisements to place digital ads around websites, social media or video platforms
  3. Forming partnerships with other brands

Ways to measure Awareness

  1. Impressions: Total number of times an ad appears in front of people’s screens
  2. Reach: Total number of unique individuals who encountered the ad on different devices.
  3. Frequency: Number of times each individual encounters the ad in a given timeframe

MARKETING FUNNEL STAGE 2: CONSIDERATION

The second stage of the marketing funnel is consideration – when a potential customer’s interest builds for a product or service. Once consumers shift to the consideration phase, the funnel narrows. At this point, the customer could be browsing the website or comparing different brands, so making a good impression is key. As the customer navigates through the website site, it is crucial that they find useful, informative content. At this stage, some potential customers will become a lead (potential customer who has interacted with the brand and shared personal information, like email). Those who move beyond consideration go to the conversion stage. 

Strategies to improve Consideration

  1. Give ads based on products and pages visited
  2. Write blog posts, newsletters, webinars and share them through different media channels
  3. Offer samples and trial memberships

Ways to measure Consideration

  1. How often customers search for your business online
  2. The number of first-time visitors
  3. Number of pages per visitor
  4. Time spend on a page
  5. Email or newsletter signup

MARKETING FUNNEL STAGE 3: CONVERSION

The third stage of the marketing funnel is conversion – when marketers capitalize on the interest people have already shown. Conversion is when someone decides to make a purchase and become a customer. To increase the chances of conversion, businesses must demonstrate their value and provide a user-friendly experience. To make this happen, the business must set itself apart from the competition by providing clear and useful content and experiences. Whatever the methods, making it easy for leads to find answers and take action makes conversion more likely. Not every visitor makes it past consideration, but a smooth customer experience helps maximize conversions. Accurate product descriptions, images, and well-placed ads can encourage potential customers to make purchases.

Strategies to improve Conversion

  1. Provide accurate product description
  2. Ensure smooth checkout processes
  3. Mention a clear return policy
  4. Use well-placed product-focused ads
  5. Maintain an organized website with a user-friendly interface

Ways to measure Conversion

  1. Number of conversions
  2. Time to conversion
  3. Cost per conversion
  4. Average number of touchpoints before conversion
  5. Cart abandonment: Cart abandonment is when a customer adds an item to their cart but doesn’t complete the purchase

MARKETING FUNNEL STAGE 4: LOYALTY

The fourth & final stage of the marketing funnel is loyalty – when customers become repeat customers and advocate the brand. Customer loyalty depends foremost on the quality and value of the product. Building loyalty is about creating a great customer experience during and after purchase. Brand loyalty can be built by giving customers a reason to return. Creating a positive purchase experience and fostering good customer relationships through follow-up emails and rewards programs can keep customers coming back. That said, make sure that interactions are always purposeful and thoughtful. For instance, coupons can encourage repeat purchases, but sending a coupon for something a customer just bought won’t yield a very positive response. 

Strategies to improve Loyalty

  1. Ensure great experience during and after the purchase
  2. Send follow up emails
  3. Offers rewards & discount programmes
  4. Use social media to engage with the customers on an on-going basis & nurture relationships

Ways to measure Loyalty

  1. Rate of repeat purchases
  2. Length of time between purchases
  3. Number of orders per customer
  4. Engagements with a discount or reward programme

CONCLUSION: MARKETING FUNNEL

Measuring results throughout the funnel is the best tool that brands can use to optimize their effort at each stage. A well-planned funnel means businesses can nurture leads effectively throughout their purchase journeys and successfully meet their marketing & business goals.

[et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_font=”Montserrat|800||on|||||” header_text_color=”#000000″]

What is a Marketing Funnel?

[/et_pb_text][et_pb_text content_tablet=”

A Marketing Funnel is a representation of the steps a potential customer takes from finding about a brand till they convert into an actual customer. A digital marketing funnel essentially describes a customer’s journey with a brand: it maps the route from the initial stages – when someone learns about a brand or product – to the purchasing stage & beyond.

The marketing funnel is wide at the top and narrows toward the bottom. This is because a lot of potential customers may enter the top of the funnel, but only a few will reach the bottom to become loyal customers.

There are several types of marketing funnels, though each of them conveys the same idea essentially. In this article, we will use the most commonly used marketing funnel, which has 4 stages:

Awareness: When a prospect becomes aware of the brand and its offering(s)

Consideration: When the prospect shows interest in a business or its offering(s)

Conversion: When the prospect becomes a customer of the brand by making a purchase

Loyalty: When the prospect repeats its interactions with the brand and advocates its offering(s)

” content_phone=”

A Marketing Funnel is a representation of the steps a potential customer takes from finding about a brand till they convert into an actual customer. A digital marketing funnel essentially describes a customer’s journey with a brand: it maps the route from the initial stages – when someone learns about a brand or product – to the purchasing stage & beyond.

The marketing funnel is wide at the top and narrows toward the bottom. This is because a lot of potential customers may enter the top of the funnel, but only a few will reach the bottom to become loyal customers.

There are several types of marketing funnels, though each of them conveys the same idea essentially. In this article, we will use the most commonly used marketing funnel, which has 4 stages:

Awareness: When a prospect becomes aware of the brand and its offering(s)

Consideration: When the prospect shows interest in a business or its offering(s)

Conversion: When the prospect becomes a customer of the brand by making a purchase

Loyalty: When the prospect repeats its interactions with the brand and advocates its offering(s)

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em”]

A Marketing Funnel is a representation of the steps a potential customer takes from finding about a brand till they convert into an actual customer. A digital marketing funnel essentially describes a customer’s journey with a brand: it maps the route from the initial stages – when someone learns about a brand or product – to the purchasing stage & beyond.

The marketing funnel is wide at the top and narrows toward the bottom. This is because a lot of potential customers may enter the top of the funnel, but only a few will reach the bottom to become loyal customers. 

There are several types of marketing funnels, though each of them conveys the same idea essentially. In this article, we will use the most commonly used marketing funnel, which has 4 stages: 

Awareness: When a prospect becomes aware of the brand and its offering(s)

Consideration: When the prospect shows interest in a business or its offering(s)

Conversion: When the prospect becomes a customer of the brand by making a purchase

Loyalty: When the prospect repeats its interactions with the brand and advocates its offering(s)

[/et_pb_text][et_pb_image src=”http://skillsharepk.com/wp-content/uploads/2022/11/Marketing-Funnel-1.jpg” alt=”Marketing Funnel” title_text=”Marketing Funnel” _builder_version=”4.6.6″ _module_preset=”default” hover_enabled=”0″ border_width_all=”1px” border_color_all=”#d8d8d8″ sticky_enabled=”0″][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text content_tablet=”

At the top of the funnel, businesses focus on attracting new customers, ensuring that they’re aware of the brand & its offerings. During the awareness stage, a potential customer encounters a brand for the first time. If a potential customer starts to think of doing business with the company, the customer is said to be in the consideration stage. At this point, the potential customer could be actively browsing the website or comparing different brands, therefore, making a good impression is key. Those who move beyond consideration go to the conversion stage. During the conversion stage, the business demonstrates their value through quality content and experiences. Here, the potential customer makes a purchase with the brand and becomes a customer. Once a customer completes a purchase, the business should ideally want to give them reasons to return. This is the bottom of the funnel. At the bottom of the funnel, businesses encourage the customers to return in the future. By optimizing these results at each stage, businesses can thrive in a crowded online marketplace.

Let’s discuss each of the stages of the marketing funnel in detail, and learn of different strategies businesses can adopt at each stage, and the ways in which they can measure success:

” content_phone=”

At the top of the funnel, businesses focus on attracting new customers, ensuring that they’re aware of the brand & its offerings. During the awareness stage, a potential customer encounters a brand for the first time. If a potential customer starts to think of doing business with the company, the customer is said to be in the consideration stage. At this point, the potential customer could be actively browsing the website or comparing different brands, therefore, making a good impression is key. Those who move beyond consideration go to the conversion stage. During the conversion stage, the business demonstrates their value through quality content and experiences. Here, the potential customer makes a purchase with the brand and becomes a customer. Once a customer completes a purchase, the business should ideally want to give them reasons to return. This is the bottom of the funnel. At the bottom of the funnel, businesses encourage the customers to return in the future. By optimizing these results at each stage, businesses can thrive in a crowded online marketplace.

Let’s discuss each of the stages of the marketing funnel in detail, and learn of different strategies businesses can adopt at each stage, and the ways in which they can measure success:

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_3_font=”Montserrat|800||on|||||”]

At the top of the funnel, businesses focus on attracting new customers, ensuring that they’re aware of the brand & its offerings. During the awareness stage, a potential customer encounters a brand for the first time. If a potential customer starts to think of doing business with the company, the customer is said to be in the consideration stage. At this point, the potential customer could be actively browsing the website or comparing different brands, therefore, making a good impression is key. Those who move beyond consideration go to the conversion stage.  During the conversion stage, the business demonstrates their value through quality content and experiences. Here, the potential customer makes a purchase with the brand and becomes a customer. Once a customer completes a purchase, the business should ideally want to give them reasons to return. This is the bottom of the funnel. At the bottom of the funnel, businesses encourage the customers to return in the future. By optimizing these results at each stage, businesses can thrive in a crowded online marketplace.

Let’s discuss each of the stages of the marketing funnel in detail, and learn of different strategies businesses can adopt at each stage, and the ways in which they can measure success:

[/et_pb_text][et_pb_text content_tablet=”

Marketing Funnel Stage 1: Awareness

The first stage of the marketing funnel is awareness – when a potential customer first becomes aware of the product or service. The awareness stage is a consumer’s initial interaction with a brand. At this stage, the customer probably doesn’t know enough about that company to form an opinion. They’re just aware it exists. The marketing funnel is widest at the awareness stage, because even though a lot of people might know about a company, only some of them will eventually decide to do business with them. That is why it is important to raise as much awareness as possible among target audiences.

Strategies to improve Awareness

  1. Optimize website content around specific search terms & keywords
  2. Using paid advertisements to place digital ads around websites, social media or video platforms
  3. Forming partnerships with other brands

Ways to measure Awareness

  1. Impressions: Total number of times an ad appears in front of people’s screens
  2. Reach: Total number of unique individuals who encountered the ad on different devices.
  3. Frequency: Number of times each individual encounters the ad in a given timeframe

” content_phone=”

Marketing Funnel Stage 1: Awareness

The first stage of the marketing funnel is awareness – when a potential customer first becomes aware of the product or service. The awareness stage is a consumer’s initial interaction with a brand. At this stage, the customer probably doesn’t know enough about that company to form an opinion. They’re just aware it exists. The marketing funnel is widest at the awareness stage, because even though a lot of people might know about a company, only some of them will eventually decide to do business with them. That is why it is important to raise as much awareness as possible among target audiences.

Strategies to improve Awareness

  1. Optimize website content around specific search terms & keywords
  2. Using paid advertisements to place digital ads around websites, social media or video platforms
  3. Forming partnerships with other brands

Ways to measure Awareness

  1. Impressions: Total number of times an ad appears in front of people’s screens
  2. Reach: Total number of unique individuals who encountered the ad on different devices.
  3. Frequency: Number of times each individual encounters the ad in a given timeframe

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_font=”Poppins|800|||||||” header_2_font=”Montserrat|800||on|||||” header_2_text_color=”#000000″ header_3_font=”Poppins|800|||||||” header_3_font_size=”16px” header_2_font_tablet=”” header_2_font_phone=”” header_2_font_last_edited=”on|phone” header_3_font_tablet=”” header_3_font_phone=”” header_3_font_last_edited=”on|tablet”]

Marketing Funnel Stage 1: Awareness

The first stage of the marketing funnel is awareness – when a potential customer first becomes aware of the product or service. The awareness stage is a consumer’s initial interaction with a brand. At this stage, the customer probably doesn’t know enough about that company to form an opinion. They’re just aware it exists. The marketing funnel is widest at the awareness stage, because even though a lot of people might know about a company, only some of them will eventually decide to do business with them. That is why it is important to raise as much awareness as possible among target audiences. 

Strategies to improve Awareness

  1. Optimize website content around specific search terms & keywords
  2. Using paid advertisements to place digital ads around websites, social media or video platforms
  3. Forming partnerships with other brands

Ways to measure Awareness

  1. Impressions: Total number of times an ad appears in front of people’s screens
  2. Reach: Total number of unique individuals who encountered the ad on different devices.
  3. Frequency: Number of times each individual encounters the ad in a given timeframe

[/et_pb_text][et_pb_text content_tablet=”

Marketing Funnel Stage 2: Consideration

The second stage of the marketing funnel is consideration – when a potential customer’s interest builds for a product or service. Once consumers shift to the consideration phase, the funnel narrows. At this point, the customer could be browsing the website or comparing different brands, so making a good impression is key. As the customer navigates through the website site, it is crucial that they find useful, informative content. At this stage, some potential customers will become a lead (potential customer who has interacted with the brand and shared personal information, like email). Those who move beyond consideration go to the conversion stage.

Strategies to improve Consideration

  1. Give ads based on products and pages visited
  2. Write blog posts, newsletters, webinars and share them through different media channels
  3. Offer samples and trial memberships

Ways to measure Consideration

  1. How often customers search for your business online
  2. The number of first-time visitors
  3. Number of pages per visitor
  4. Time spend on a page
  5. Email or newsletter signup

” content_phone=”

Marketing Funnel Stage 2: Consideration

The second stage of the marketing funnel is consideration – when a potential customer’s interest builds for a product or service. Once consumers shift to the consideration phase, the funnel narrows. At this point, the customer could be browsing the website or comparing different brands, so making a good impression is key. As the customer navigates through the website site, it is crucial that they find useful, informative content. At this stage, some potential customers will become a lead (potential customer who has interacted with the brand and shared personal information, like email). Those who move beyond consideration go to the conversion stage.

Strategies to improve Consideration

  1. Give ads based on products and pages visited
  2. Write blog posts, newsletters, webinars and share them through different media channels
  3. Offer samples and trial memberships

Ways to measure Consideration

  1. How often customers search for your business online
  2. The number of first-time visitors
  3. Number of pages per visitor
  4. Time spend on a page
  5. Email or newsletter signup

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_2_font=”Montserrat|800||on|||||” header_2_text_color=”#000000″ header_3_font=”Poppins|800|||||||” header_3_font_size=”16px” header_3_font_tablet=”” header_3_font_phone=”” header_3_font_last_edited=”on|phone”]

Marketing Funnel Stage 2: Consideration

The second stage of the marketing funnel is consideration – when a potential customer’s interest builds for a product or service. Once consumers shift to the consideration phase, the funnel narrows. At this point, the customer could be browsing the website or comparing different brands, so making a good impression is key. As the customer navigates through the website site, it is crucial that they find useful, informative content. At this stage, some potential customers will become a lead (potential customer who has interacted with the brand and shared personal information, like email). Those who move beyond consideration go to the conversion stage. 

Strategies to improve Consideration

  1. Give ads based on products and pages visited
  2. Write blog posts, newsletters, webinars and share them through different media channels
  3. Offer samples and trial memberships

Ways to measure Consideration

  1. How often customers search for your business online
  2. The number of first-time visitors
  3. Number of pages per visitor
  4. Time spend on a page
  5. Email or newsletter signup

[/et_pb_text][et_pb_text content_tablet=”

Marketing Funnel Stage 3: Conversion

The third stage of the marketing funnel is conversion – when marketers capitalize on the interest people have already shown. Conversion is when someone decides to make a purchase and become a customer. To increase the chances of conversion, businesses must demonstrate their value and provide a user-friendly experience. To make this happen, the business must set itself apart from the competition by providing clear and useful content and experiences. Whatever the methods, making it easy for leads to find answers and take action makes conversion more likely. Not every visitor makes it past consideration, but a smooth customer experience helps maximize conversions. Accurate product descriptions, images, and well-placed ads can encourage potential customers to make purchases.

Strategies to improve Conversion

  1. Provide accurate product description
  2. Ensure smooth checkout processes
  3. Mention a clear return policy
  4. Use well-placed product-focused ads
  5. Maintain an organized website with a user-friendly interface

Ways to measure Conversion

  1. Number of conversions
  2. Time to conversion
  3. Cost per conversion
  4. Average number of touchpoints before conversion
  5. Cart abandonment: Cart abandonment is when a customer adds an item to their cart but doesn’t complete the purchase

” content_phone=”

Marketing Funnel Stage 3: Conversion

The third stage of the marketing funnel is conversion – when marketers capitalize on the interest people have already shown. Conversion is when someone decides to make a purchase and become a customer. To increase the chances of conversion, businesses must demonstrate their value and provide a user-friendly experience. To make this happen, the business must set itself apart from the competition by providing clear and useful content and experiences. Whatever the methods, making it easy for leads to find answers and take action makes conversion more likely. Not every visitor makes it past consideration, but a smooth customer experience helps maximize conversions. Accurate product descriptions, images, and well-placed ads can encourage potential customers to make purchases.

Strategies to improve Conversion

  1. Provide accurate product description
  2. Ensure smooth checkout processes
  3. Mention a clear return policy
  4. Use well-placed product-focused ads
  5. Maintain an organized website with a user-friendly interface

Ways to measure Conversion

  1. Number of conversions
  2. Time to conversion
  3. Cost per conversion
  4. Average number of touchpoints before conversion
  5. Cart abandonment: Cart abandonment is when a customer adds an item to their cart but doesn’t complete the purchase

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_2_font=”Montserrat|800||on|||||” header_2_text_color=”#000000″ header_3_font=”Poppins|800|||||||” header_3_font_size=”16px” header_3_font_tablet=”” header_3_font_phone=”” header_3_font_last_edited=”on|phone”]

Marketing Funnel Stage 3: Conversion

The third stage of the marketing funnel is conversion – when marketers capitalize on the interest people have already shown. Conversion is when someone decides to make a purchase and become a customer. To increase the chances of conversion, businesses must demonstrate their value and provide a user-friendly experience. To make this happen, the business must set itself apart from the competition by providing clear and useful content and experiences. Whatever the methods, making it easy for leads to find answers and take action makes conversion more likely. Not every visitor makes it past consideration, but a smooth customer experience helps maximize conversions. Accurate product descriptions, images, and well-placed ads can encourage potential customers to make purchases.

Strategies to improve Conversion

  1. Provide accurate product description
  2. Ensure smooth checkout processes
  3. Mention a clear return policy
  4. Use well-placed product-focused ads
  5. Maintain an organized website with a user-friendly interface

Ways to measure Conversion

  1. Number of conversions
  2. Time to conversion
  3. Cost per conversion
  4. Average number of touchpoints before conversion
  5. Cart abandonment: Cart abandonment is when a customer adds an item to their cart but doesn’t complete the purchase

[/et_pb_text][et_pb_text content_tablet=”

Marketing Funnel Stage 4: Loyalty

The fourth & final stage of the marketing funnel is loyalty – when customers become repeat customers and advocate the brand. Customer loyalty depends foremost on the quality and value of the product. Building loyalty is about creating a great customer experience during and after purchase. Brand loyalty can be built by giving customers a reason to return. Creating a positive purchase experience and fostering good customer relationships through follow-up emails and rewards programs can keep customers coming back. That said, make sure that interactions are always purposeful and thoughtful. For instance, coupons can encourage repeat purchases, but sending a coupon for something a customer just bought won’t yield a very positive response.

Strategies to improve Loyalty

  1. Ensure great experience during and after the purchase
  2. Send follow up emails
  3. Offers rewards & discount programmes
  4. Use social media to engage with the customers on an on-going basis & nurture relationships

Ways to measure Loyalty

  1. Rate of repeat purchases
  2. Length of time between purchases
  3. Number of orders per customer
  4. Engagements with a discount or reward programme

” content_phone=”

Marketing Funnel Stage 4: Loyalty

The fourth & final stage of the marketing funnel is loyalty – when customers become repeat customers and advocate the brand. Customer loyalty depends foremost on the quality and value of the product. Building loyalty is about creating a great customer experience during and after purchase. Brand loyalty can be built by giving customers a reason to return. Creating a positive purchase experience and fostering good customer relationships through follow-up emails and rewards programs can keep customers coming back. That said, make sure that interactions are always purposeful and thoughtful. For instance, coupons can encourage repeat purchases, but sending a coupon for something a customer just bought won’t yield a very positive response.

Strategies to improve Loyalty

  1. Ensure great experience during and after the purchase
  2. Send follow up emails
  3. Offers rewards & discount programmes
  4. Use social media to engage with the customers on an on-going basis & nurture relationships

Ways to measure Loyalty

  1. Rate of repeat purchases
  2. Length of time between purchases
  3. Number of orders per customer
  4. Engagements with a discount or reward programme

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_2_font=”Montserrat|800||on|||||” header_2_text_color=”#000000″ header_3_font=”Poppins|800|||||||” header_3_font_size=”16px” header_3_font_tablet=”” header_3_font_phone=”” header_3_font_last_edited=”on|phone”]

Marketing Funnel Stage 4: Loyalty

The fourth & final stage of the marketing funnel is loyalty – when customers become repeat customers and advocate the brand. Customer loyalty depends foremost on the quality and value of the product. Building loyalty is about creating a great customer experience during and after purchase. Brand loyalty can be built by giving customers a reason to return. Creating a positive purchase experience and fostering good customer relationships through follow-up emails and rewards programs can keep customers coming back. That said, make sure that interactions are always purposeful and thoughtful. For instance, coupons can encourage repeat purchases, but sending a coupon for something a customer just bought won’t yield a very positive response. 

Strategies to improve Loyalty

  1. Ensure great experience during and after the purchase
  2. Send follow up emails
  3. Offers rewards & discount programmes
  4. Use social media to engage with the customers on an on-going basis & nurture relationships

Ways to measure Loyalty

  1. Rate of repeat purchases
  2. Length of time between purchases
  3. Number of orders per customer
  4. Engagements with a discount or reward programme

[/et_pb_text][et_pb_text content_tablet=”

Conclusion: Marketing Funnel

Measuring results throughout the funnel is the best tool that brands can use to optimize their effort at each stage. A well-planned funnel means businesses can nurture leads effectively throughout their purchase journeys and successfully meet their marketing & business goals.

” content_phone=”

Conclusion: Marketing Funnel

Measuring results throughout the funnel is the best tool that brands can use to optimize their effort at each stage. A well-planned funnel means businesses can nurture leads effectively throughout their purchase journeys and successfully meet their marketing & business goals.

” content_last_edited=”on|phone” _builder_version=”4.6.6″ _module_preset=”default” text_font=”Poppins|300|||||||” text_line_height=”1.6em” header_2_font=”Montserrat|800||on|||||” header_3_font=”Montserrat|800||on|||||”]

Conclusion: Marketing Funnel

Measuring results throughout the funnel is the best tool that brands can use to optimize their effort at each stage. A well-planned funnel means businesses can nurture leads effectively throughout their purchase journeys and successfully meet their marketing & business goals.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

syedmaazuddin

Recent Posts

How to answer “Why do you want to work here?” during an interview

Why do interviewers ask this interview question? "Why do you want to work here?" is…

7 months ago

How to Answer “Where Do You See Yourself in 5 Years?” During an Interview

"Where do you see yourself in 3-5 years?" is a common interview question which baffles…

7 months ago

How to answer “What are your strengths?” during an interview

What are your strengths?" This question often catches candidates off-guard who struggle to answer it…

7 months ago

Law of Demand and Supply in Economics: How It Works

What is the law of demand and supply? The laws of demand and supply are…

8 months ago

Supply: Definition, Concept & the Supply Curve

What is supply? Supply is an economic concept that refers to the total amount of…

8 months ago

Demand: How It Works, Economic Determinants and the Demand Curve

Demand is an economic concept that captures the consumer's desire to purchase a good or…

8 months ago

This website uses cookies.